Resolving Problems in Accessing E-Bay Accounts
In the initial stage, it is quite common amongst the users of eBay accounts to get the message through e-mail that their account is suspended. Instead of getting nervous, it is better to find out the reasons behind it. The first reason may be due to the fact that the fee has not been paid for the current session. Otherwise you might have violated the rules and regulation of the eBay account.
Solutions for Suspended eBay Accounts:
If you want to know the reasons for your suspension of ebay accounts you can go to e-bay site and click ‘contact us’. The other way to find the details is by going to my eBay and then clicking the messages tab. Do not fool yourself by spoofing or ‘phishing’ emails. If you are holding an account, you should know how to identify spoof mails. The non-payment fee can be resolved by paying the fee immediately. If you had been having the habit of making the payment via auto debit facility, check whether anything has gone wrong. If there is any problem in updates in the account, contact the concerned personnel for correcting it.
Remedies for Problems in Suspended eBay Accounts:
If your email address is invalid, then open a new account and inform us about your new user ID.
If somebody has taken the authority to use your account, report about the theft immediately and learn to secure your account.
If you want to lift any activity limit, contact eBay regarding the change.
Take the Help of Appeal Form
You can appeal for the suspension with required information by directly contacting eBay. In case you did not pay for any item, you can appeal with the help of Unpaid Items’ Appeal Form.
Wait for Reinstate
It is very important to solve the problem. Otherwise you cannot sell, bid or leave feedback at eBay. Only when the problem is resolved, you are able to drop the feedback for transactions. Unless otherwise your problem is resolved, you can neither open a new account nor can use the existing one. EBay has the right to suspend the existing and new account that has been opened by anyone from the same family. If the bidders face problems in contacting you, sign into my eBay to check messages. It will be easy for the bidders to retract your items.
A listing fee will be credited to your account in case of early ending. You can see the details of the same in your account status page. Sometimes the fee is forfeited due to some sort of suspension. It is essential that you learn the reasons for the removal of listing.
A Small Tip for Suspended eBay Accounts:
If you want to open the account status page, click the ‘Sitemap’ or click here link. It can be found normally at top of the pages. Move to under my Selling Account Section then click the next link ‘View Your Account Status or ‘Invoice”.